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Q:  What if my flight is delayed, cancelled or arrives early.

Vail Aspen Transportation Service Vail Airport Transportation

vailvans@vail.net

Eagle County Airport

Once you arrive at the Eagle County Airport passengers are directed from the gate to the baggage claim area. Eagle has three baggage carousels at the West end of the airport with an Exit door at the far West end. There is a driver corral just before the exit and next to the third carousel where your driver will be waiting with a sign printed with the last name of the traveling party or group. Our dispatch is available at 970-926-2593 if there is any issue locating the driver.


Denver International Airport

Once you arrive at DIA follow the signs to the baggage claim assigned to your airline and flight. When you find your bags, please call our dispatch desk at 970-926-2593  and we will direct you to the nearest exit where we will direct the driver to meet you. At this time DIA will not allow drivers to enter the airport because of security and parking issues, if meet and greet service is required, please call our office about fees and  instructions. If you do not have a way to call our office, please go to the airport information desk with your confirmation and they will contact our office.

Q:  What information will I need to make a reservation?.

   To make a reservation we will need flight information, destination, contact information, and payment information for confirmation. 

Vail Jet Center, Rifle Airport, Aspen Valet

Private Service is a SUV or Van reserved for a person or group for a specific time frame. Shuttle service is a per seat price on a van that is scheduled at a specific time. We offer only private service because we found that guests do not like the extra time shuttles take driving around picking up and dropping off other guests as well as riding in a crowded van and limited schedules.

Q:  Is a driver gratuity or 'tip' included in the rate.

Frequently Asked Questions: Vail Aspen Transportation Service Vail airport transportation . Better than Airport Shuttle Service.

Q:  What is the difference between "private service" and "shuttle service"?

All FBOs allow pickup at your aircraft on the tarmac.

Q:  Are the prices one way or round trip?

Q:  Where do I get picked up at the airport?

We quote prices based on one way travel.

Our posted one way rates do not include a driver gratuity or 'tip'. If you would prefer to have the gratuity added, please tell your reservation agent. The industry standard gratuity for drivers is 15-20%.

We track all flights with flight aware software. Sometimes airlines give passengers more information than is available with trackers, so we do ask that guests call dispatch at 970-926-2593 with any significant changes in flight times. If your flight is cancelled, please call 970-926-2593 so that we can reschedule or accommodate.